TERMS & CONDITIONS
Last updated: 1 November 2026
1. ACCEPTANCE OF THESE TERMS
By downloading, installing, registering for, or using Hynk ("the App", "we", "us", "our"), you agree to be bound by these Terms & Conditions together with our Privacy Policy. If you do not agree with any part of these Terms, you must not use the App. These Terms form a legally binding agreement between you and the operator of Hynk.
2. ELIGIBILITY
2.1 You must be at least 18 years of age to create an account or use the App. By registering, you represent and warrant that you are 18 or older.
2.2 You must provide a verifiable personal phone number. One account per person and per phone number; creating multiple accounts is prohibited.
2.3 You must have the legal capacity to form a binding contract in your jurisdiction. The App is not directed at, and may not be used by, anyone under 18 under any circumstances.
3. THE SERVICE
3.1 Hynk is a mutual-intent network: it lets you privately register an interest ("intent") toward a person already present in your phone's address book. Intents are double-blind. An intent is stored by us but is never shown to its target unless and until that person independently expresses an intent toward you with at least one shared intent category.
3.2 When two intents match, both parties may, at their sole discretion and after confirming the displayed purchase price and quantity, reveal the other party's identity and matched intent details.
3.3 Hynk is an introduction and expression-of-interest tool only. We do not verify the identity, age, relationship status, intentions, or background of any user, and we do not guarantee that any match will lead to any real-world interaction or outcome.
4. PRICING AND PAYMENTS
4.1 Sending intents is free. One reveal unlocks a match for both people without a second payment. Removing sent intents is unavailable while any unrevealed match remains on your account; you can still add intents. Revealing matches and removing selected sent intents require payment using Hynk Wallet or a direct purchase. The action, quantity and total price are shown at checkout before you choose to pay. Blocking, reporting and unmatching are free.
4.2 Wallet top-ups and direct Android purchases use Google Play Billing. Website purchases use Razorpay. The payment provider displays the final amount and processes the payment. Do not share payment credentials or purchase tokens with other users.
4.3 A paid action completes only after Hynk verifies a successful direct payment or atomically deducts the quoted wallet balance. Batch reveals apply to the oldest eligible, unrevealed matches first. An intent-removal purchase applies to the sent intents selected for that checkout. A retry of the same verified payment does not grant the action twice.
4.4 If checkout is interrupted, use Purchases to check or restore the purchase. If payment is confirmed but the action can no longer be completed, Hynk keeps the payment and action record for assistance. Contact [email protected] with the checkout or provider order ID. Refunds are handled through the applicable payment provider and applicable law; this section does not limit any statutory rights.
4.5 Prices may change for future checkouts. Review the displayed action, quantity and total before confirming each purchase.
4.6 Hynk Wallet is a closed-use in-app balance for eligible Hynk purchases. It cannot be withdrawn, exchanged for money outside Hynk or transferred between users. Verified top-ups add the displayed wallet balance. Completed top-ups are final and non-refundable, including unused balance, except where applicable law or mandatory payment-platform rules require otherwise. This does not limit remedies for failed, duplicate or unauthorized payments. Historical balances and transaction records remain stored. Standard-price comparisons use the stated current standard rate; wallet pack savings compare the displayed wallet value with the displayed purchase price, not a claimed previous selling price.
4.7 If a payment is refunded, reversed or disputed by its provider, the affected wallet may be temporarily restricted while the payment and balance are reviewed. Contact support for assistance. No automatic refund or new payment is initiated by a wallet review.
5. ACCEPTABLE USE AND CONDUCT
You agree that you will NOT:
5.1 use the App if you are under 18, or allow a minor to use your account;
5.2 create an account with a phone number you do not own or control, or create more than one account;
5.3 harass, stalk, threaten, defame, or abuse any person, including after a reveal, both inside and outside the App;
5.4 use the App to send unsolicited commercial messages, spam, or bulk communications;
5.5 impersonate any person, or misrepresent your identity, age, or intentions;
5.6 scrape, reverse-engineer, probe, or attempt to extract other users' data, including by trying to probe private identifiers, match records, or identities;
5.7 upload or transmit any unlawful, infringing, or harmful content;
5.8 use the App for any illegal purpose, including fraud, extortion, or facilitating contact with a person who has blocked or declined you;
5.9 interfere with, disrupt, or place undue load on the App's infrastructure;
5.10 reveal, resell, or publish another user's identity or contact details obtained through the App, except for contacting that person directly and respectfully for personal purposes. We may suspend or terminate accounts that violate this section, with or without prior notice. Payment and wallet remedies remain subject to section 4 and applicable mandatory rights.
6. REVEALED INFORMATION AND OFF-PLATFORM CONDUCT
6.1 Revealed phone numbers are provided solely so two mutually interested people can talk. Once you contact someone outside the App, your interaction with that person is entirely at your own risk. We strongly encourage you to follow basic safety practices: meet in public places, tell a friend where you are going, and never send money to someone you have not met in person.
6.2 We are not responsible, and expressly disclaim all liability, for any act, omission, harm, loss, or dispute arising between users off-platform or after a reveal.
7. YOUR CONTENT
7.1 You retain ownership of the content you submit (name, photo, messages, feedback). You grant us a limited, non-exclusive, worldwide licence to host, store, reproduce, and display that content solely as needed to operate the App.
7.2 You represent that your photo and profile information are yours to share and do not infringe any third party's rights.
8. INTELLECTUAL PROPERTY
The App, its design, text, graphics, logos, and underlying software are our property (or our licensors') and are protected by intellectual-property laws. You receive a limited, non-transferable, revocable licence to use the App for personal purposes only.
9. PRIVACY
Your use of the App is also governed by our Privacy Policy, which describes what we collect, why, how long we keep it, and your rights. The Privacy Policy is incorporated into these Terms by reference.
10. DISCLAIMERS
10.1 THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 We do not warrant that the App will be uninterrupted, error-free, secure, or that matches or reveals will produce any particular outcome. Mutual intent is an expression of interest, not a promise of reciprocity, compatibility, or real-world behaviour.
10.3 The App relies on third-party services (WhatsApp authentication, Google Play Billing, Razorpay website payments and FCM notifications). We are not responsible for outages or policy changes of third-party providers.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING ANY CONDUCT OF ANY OTHER USER. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) INR 1,000. Some jurisdictions do not allow these exclusions, so some of the above may not apply to you.
12. INDEMNIFICATION
You agree to indemnify, defend, and hold us harmless from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the App, your content, or your breach of these Terms.
13. SUSPENSION AND TERMINATION
13.1 You may delete your account from Settings → Account → Delete account or request deletion at https://hynk.world/delete-account.html. Access ends on confirmed deletion. Profile, unmatched interests and chats are removed as described in the Privacy Policy, with limited record retention.
13.2 We may suspend or terminate your access immediately, without prior notice, for conduct that we reasonably believe violates these Terms, poses a risk to other users, or harms us or third parties.
13.3 Upon termination, your licence to use the App ends immediately. Hynk Wallet balance and purchase remedies remain subject to section 4 and applicable mandatory rights.
14. CHANGES TO THESE TERMS
We may revise these Terms from time to time. When we do, we will update the "last updated" date above and, for material changes, surface a notice in the App. Continued use after the effective date constitutes acceptance. If you do not agree with a change, your only remedy is to stop using the App and delete your account.
15. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of India. Any dispute arising out of or relating to the App or these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. Nothing in this section limits any mandatory consumer-protection rights you have under the law of your place of residence.
16. GRIEVANCE OFFICER AND CONTACT
In compliance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may contact our Grievance Officer for any complaint or concern regarding the App, including content or conduct of other users: Email: via the App's Preferences → Contact us section. We acknowledge grievances within 24 hours and endeavour to resolve them within 15 days.
17. GENERAL
17.1 If any provision of these Terms is held invalid, the remainder stays in effect.
17.2 Our failure to enforce any provision is not a waiver of it.
17.3 These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App.
Existing matches after account deletion Existing mutual matches remain available to the other participant after deletion. They can still reveal your name, phone number and matched intent. Your avatar and chats are removed, and chat with the deleted account is unavailable.